Crack N' Chill
Crack N' Chill
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Terms and Conditions

By using our website, purchasing our products, or interacting with Crack N' Chill, you agree to follow these simple rules and terms. These terms are here to protect both you and us, and to keep our service fun, fair, and safe for everyone.


  • Cancellations and Refunds
  • Product Information
  • Intellectual Property
  • Acceptable Use
  • Termination of Use
  • Limitation of Liability
  • Governing Law
  • Updates to Terms



1. Cancellations and Refunds

  • Once an order is confirmed and prepared, it cannot be cancelled or refunded unless there is a proven error on our part.
     

2. Product Information

  • We strive for accuracy, but we are not liable for minor errors in product descriptions or pricing on our website.
     

3. Intellectual Property

  • All content, including our logo, images, and brand name, is owned by Crack N’ Chill and cannot be used without our permission.
     

4. Acceptable Use

  • You agree not to post or share anything harmful, offensive, illegal, or misleading when interacting with our site or social media.
     

5. Termination of Use

  • We reserve the right to disable or delete user accounts or block access if our terms are violated.
     

6. Limitation of Liability

  • We are not responsible for indirect or incidental damages related to use of our services or errors on our website.
     

7. Governing Law

  • These terms are governed by the laws of Philippines, and any legal disputes must be handled in that jurisdiction.
     

8. Updates to Terms

  • We may update these Terms from time to time, and continued use means you agree to the current version.

Return and Refund Policy

We value your satisfaction and do our best to deliver quality ice cream and service. Please read our return and refund policy carefully. 


1. Terms of Return

  • Returns must be requested within 3 days of purchase or delivery.
     

2. Condition of Item

  • Due to the perishable nature of our products, we do not accept returns unless the item is clearly defective or incorrect.
     

3. Reason for Return

  • Eligible returns include cases of wrong item received, damaged upon arrival, or expired product upon delivery.
     

4. Return Process

  • To initiate a return, please contact us with your order number, description of the issue, and a photo if applicable.
     

5. Refund Process

  • Approved refunds will be processed within 5–7 business days to your original payment method.
     

6. Contact Information

  • For any return or refund inquiries, contact us at 📧 cracknchill21@gmail.com or 📞 09946802757.

Copyright © 2025 Crack N' Chill - All Rights Reserved.

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